Things you should know as a refugee in Portugal

For issues related to documents and registrations, contact the Registration Line, which has a special support line for Ukrainian citizens. Just dial 2 when you call 211 950 500 (workdays, from 9am to 5pm).

For other matters, the High Commission for Migration (ACM) has the following channels available:

• E-mail sosucrania@acm.gov.pt - created to provide information to people who want to come to Portugal, to Ukrainian citizens living in Portugal who want to bring their family to the country, and to anyone who wants to help
• The Migrant Helpline and Telephone Translation Service, in Ukrainian, on +351 218 106 191 or 808 257 257 (from the fixed-line network in Portugal), workdays, Monday to Friday, between 9am and 8pm, and Saturdays, from 9am to 5pm.

Source: ePortugal 

The Temporary Protection Regime is a key contributor to your integration and stability in Portugal. As a result of being granted the title, you will be given:

• A Temporary Residence Permit
• A Tax Identification Number (NIF)
• A Social Security Identification Number (NISS)
• A National Health Service (SNS) user number.

These identification numbers give access to various services, such as health care in public facilities, social support, and enrollment in job offers, among others. To sign a labor contract and start working, you need to have a NIF assigned.

You may apply for temporary protection online or in person (the only possibility for minors). If you choose the latter, you should:

• Go to one of the National Centers for Support to Migrant Integration (CNAIM) in Lisbon, Porto and Faro
• Alternatively, you can go to some of the SEF branches.

For the purpuses of registration and protection of unnocupied children you can contact relevant institutions by filling this online form, email (childcare.ukraine@seg-social.pt) or phone (300 511 490), any day of the week from 8 am to 8 pm. 

For more information on the Temporary Protection Regime press here.

After you have been granted the temporary protection title, you will have access to a wide range of social benefits. Click here to learn more about it.

If you cannot afford it yourself, you can ask for support from the High Commission for Migrations (ACM) by email (sosucrania@acm.gov.pt), by filling this form or by visiting one of the three National Centers for Migrant Support (CNAIM).

Alternatively, you can apply for support from the Entry Door program.

Source: ePortugal 

You may contact the Portuguese Language Learning Promotion Office for support:

• Email - glpt@acm.gov.pt 
• Migrant Helpline - +351 218 106 191, weekdays, from 9am to 7pm.

Alternatively, you may get in touch with any Local Centre of Support for the Integration of Migrants (CLAIM).

You can also glance over the list of schools that offer Portuguese language courses in Portugal yourself. 

Source: ePortugal 

You might also find these online classes useful. They claim to have you speaking Portuguese in 16 hours!

All foreign children and young people between the ages of 6 and 18 have access to the Portuguese public education system, whether they are legalized or not, and enjoy the same rights as nationals.

For any support, visit any Local Center of Support for the Integration of Migrants (CLAIM).

Source: ePortugal 

Ukrainian refugees can finish their higher education studies in Portugal and apply for a scholarship. People who wish to do so should submit their applications directly to their selected institutions.

For more information, see this link.

Source: ePortugal 

Your foreign driving permit is valid for 185 days after you enter Portugal and before you get the temporary protection residence permit.

After obtaining temporary protection, you may drive for up to 90 days with the foreign driving permit, but you must apply to exchange your driving permit for a Portuguese driving license (you don't have to pay the associated fees). 

For more information, click here. 

Source: ePortugal 

Portugal for Ukraine is a source of a wide range of information you might find useful (such as about associations representing Ukrainian people in Portugal)

You might find it useful!

Link- Rádio Comercial Ucrânia